Terms of Service

Last Updated: May 20, 2026

1. General Terms

This landing page and website (the "Site") is owned and operated by Tropical Island Café LLC ("COMPANY," "we," or "us"). These Terms of Service ("Terms") govern your access to and use of the Site, as well as any products or services available on or through the Site.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you are prohibited from using or accessing this Site. Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms.

We reserve the right to modify these Terms at any time. Changes will be posted here and will take effect immediately upon posting. By continuing to use the Site after such changes are posted, you accept the Terms as modified.

2. Intellectual Property Rights

Our Limited License to You

This Site and all materials available on it are the property of Tropical Island Café LLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on it in a manner that constitutes an infringement of our rights or that has not been authorized by us. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

3. Online Commerce

Certain sections of the Site may allow you to purchase products and services from us or from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of third-party products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.

Your participation in any dealings with third-party vendors is solely between you and the third party. Tropical Island Café LLC shall not be responsible for any loss or damage incurred as a result of such dealings.

4. Disclaimers

Standard Disclaimer

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Tropical Island Café LLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

5. REQUIRED FDA & WELLNESS DISCLAIMERS

IMPORTANT: The information provided on this Site is for informational purposes only and is not intended as medical advice.

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Results from using wellness products, including sea moss, vary from person to person. We do not guarantee specific results. Always consult with a qualified medical professional before starting any new dietary supplement, including sea moss products, especially if you have an existing health condition or are taking medication.

6. Product Information & Pricing

While we strive for accuracy, product descriptions, pricing, and availability are subject to change without notice. We cannot guarantee that all descriptions and pricing listed on the Site are free from errors. In the event of a pricing error, we reserve the right to cancel any orders placed for that item.

7. Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at [email protected]. We are not liable for any loss or damage arising from your failure to comply with this obligation.

8. Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state of Pennsylvania. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

10. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Tropical Island Café LLC

info@tropicalislandcafés.com

Part 2: SMS Messaging Terms & Compliance

SMS Messaging Terms & Compliance

1. Program Description

1. Transactional updates, including order confirmations, order status updates, and shipping alerts for products purchased from Tropical Island Café LLC via our Site and landing page;

2. Scheduling information, including appointment confirmations, reminders, and rescheduling updates for customers who have booked a consultation;

3. Promotional communications, including marketing newsletters, product campaigns, special offers, sales announcements, and educational updates related to sea moss and wellness products from Tropical Island Café LLC.

Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Opting in for transactional updates is mandatory to receive order confirmations; opting in for promotional updates is optional.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected].

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and product engagement. (Transactional messages sent at purchase/shipping; promotional messages sent periodically, e.g., 2-4 times per month). For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy at  https://tropicalislandcafes.com/privacy-policy-page.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.